Shipping & Delivery
We ship our items via a courier company to any country in the world.
Delivery of your item can take between 4-5 weeks from when the payment is cleared. This is due to once the measurements are confirmed it takes 21 working days to create the dress, 2-3 days for quality check and 4-5 days courier to deliver the dress.
Each individual shipment is insured to the value of the item. A tracking number is provided for the clients convenience.
Weight of an average packed item is approx. 1.5kg
Shipment per item to any country in the world is $AUD9.75. Acacia Label's couriers are Skycom; Skycom provides tracking facility for each of the parcel we've successfully delivered.
The buyer acts as a importer when the transaction is complete, and he/she is liable to pay for all postal imports / customs duties
Payment, Pricing and Promotions
All prices for products and delivery are quoted in Australian Dollar
Acacia Label accepts payments by all major credit cards via PayPal & Paymate
Payments via bank transfers to our Australian, New Zealand, UAE and Hong Kong accounts allowed as means of payment; prior notification is required
Return & Refunds
Acacia stands behind its products and its focus on customer care. We endeavor to make your online shopping experience a long lasting one. We encourage online buyers to ask questions or to request further assistance before the purchase. As all of our the items are individually crafted and designed, we are unable to accept any returns or exchanges
Contacting members of Acacia Label
We appreciate emails but every now and then you simply need to hear a persons voice; those details are given below:
Ph: +61 (08) 6102 0666